Questions

If you have any questions, please contact us and we will reply as soon as possible. We accept custom orders, just send us a message with your requirements. All orders are shipped with a tracking number. We ship worldwide, customs duties are not included. If your order is urgent, please contact us to check the delivery time. Thank you very much and happy shopping!

We focus on providing excellent customer service and durable products that will last for years to come. We also have a wide selection of products that can add a unique touch to your wardrobe or interior.

  1. Can we make special orders? Yes, we can make products to order. Please contact us before ordering to see if we can meet your requirements.

  2. Are these products durable? All of our products are handcrafted from high-quality materials, so they will last for years to come.

  3. Can I return a product? What is the return policy? Personalised products cannot be exchanged or returned.

  4. The product did not arrive on time. What are the guarantees for delayed shipments? If the product did not arrive on time, please let us know. We will contact the postal service and find out what caused the delay.

  5. Do you offer gift wrapping? You can order gift wrapped products from our store - just send us a message.

  6. Do you offer express delivery? Yes, you can choose express delivery. To get all the information about express delivery, just write to us.